Return/Exchange Policy

Below is our Return/Exchange Policy.  If you need any help or have any questions, please Contact Us.

Returns/exchanges must be processed within 10 days of purchase date. Please make sure the return is stamped by postal service before the 10 days of purchase or they will not be accepted.

Returns can be mailed back to: 510 Church St., Crosby, TX 77532

Refunds will be processed in the form it was paid.

Any returns/exchanges must not be worn or washed and return in new condition WITH ATTACHED TAGS!

If your items arrive damaged we need the following to be returned: photo of damaged item and/or damaged box (if package is damaged), order or invoice number, your name used on the order, and your email address. You can email photos to southernroutesboutique@gmail.com

We do not accept returns or exchanges on ANY worn merchandise. Once the item leaves our store, it is out of our control if it becomes damaged.

ALL SALES FINAL on Jewelry and Promotional Items.

See Jewelry Care for more info on fashion jewelry upkeep.